Receiving a parcel
Track it, change it or collect it. You'll need the consignment number from your email, text or card, and your postcode.
What you can do in APC Choice
These options also work after a driver has left a card.
- Pick a different delivery day
- Leave it in a safe place you choose
- Leave it with a neighbour
- Collect from our depot or a Parcelly store
Safe place and neighbour options depend on the service the sender chose.
Missed your delivery?
Follow the instructions on your card or email, or rebook in APC Choice. A rebooked delivery keeps the sender's original service.
Collecting from our depot
- Ask for depot collection before 7pm the day before.
- Parcels can't be collected the same day a delivery was attempted.
- Bring photo ID and proof of address.
- If we don't hear from you within 3 working days, the parcel may go back to the sender.
APC Manchester
Unit 14, Severnside Trading EstateTextilose Road
Trafford Park
Manchester M17 1WA
Opening hours
Monday to Friday, 08:00 to 18:00
We will never ask you to pay for a delivery
APC won't email or text you asking for payment or card details to release a parcel. Don't click links in messages like that. Forward them to phishing@apc-overnight.com and report them to Action Fraud.